Your license key was shown right after checkout, exactly once. Lost it? No problem: give us your order id and the email you paid with, and we will show your key again right here.
Looking up your order…
Here is your key.
This is your license key. Copy it somewhere safe now: it is shown exactly once, right here, not by email. Your old key and its registered devices are retired; this one takes their place.
This usually takes a minute. Come back and try again in a little while, or write to [email protected] and we will sort it out.
No order matches those details.
Check the order id in your receipt email and the exact email you paid with, then try again. Still stuck? Write to [email protected].
This order was refunded.
Its key is no longer active, so there is nothing to recover. Everything free on HearMandarin stays free, always. Changed your mind? You can get Pro again any time.
