工作人员
您好，请问有什么事？
Nín hǎo, qǐngwèn yǒu shénme shì?
Hello, how can I help you?
司机
我的车昨天出事了。
Wǒ de chē zuótiān chū shì le.
Something happened to my car yesterday.
司机
车停在路边，门让人弄坏了。
Chē tíng zài lùbiān, mén ràng rén nòng huài le.
It was parked by the road, and the door was damaged.
工作人员
您别着急，慢慢说。
Nín bié zháojí, màn màn shuō.
Please do not worry, take your time.
司机
我每年都给你们付钱。
Wǒ měi nián dōu gěi nǐmen fù qián.
I pay your company every year.
司机
这次修车的钱你们出吗？
Zhè cì xiū chē de qián nǐmen chū ma?
Will you pay for the repair this time?
工作人员
您先拍三张照片发过来。
Nín xiān pāi sān zhāng zhàopiàn fā guòlái.
Please take three photos and send them over first.
司机
照片我已经拍好了。
Zhàopiàn wǒ yǐjīng pāi hǎo le.
I have already taken the photos.
工作人员
还要一张警察写的纸。
Hái yào yī zhāng jǐngchá xiě de zhǐ.
You also need a paper written by the police.
司机
好的，我下午就寄过去。
Hǎo de, wǒ xiàwǔ jiù jì guòqù.
OK, I will mail it over this afternoon.