顾客
你好，我点的外卖送错了。
Nǐ hǎo, wǒ diǎn de wàimài sòng cuò le.
Hello, the takeout I ordered is wrong.
店员
您点了什么？
Nín diǎn le shénme?
What did you order?
顾客
我点了牛肉饭，收到的是鱼饭。
Wǒ diǎn le niú ròu fàn, shōudào de shì yú fàn.
I ordered beef rice, but I got fish rice.
店员
真不好意思，是我们的错。
Zhēn bù hǎoyìsi, shì wǒmen de cuò.
We are very sorry. It is our mistake.
顾客
那怎么办？
Nà zěnme bàn?
So what do we do?
店员
我们马上再送一份牛肉饭。
Wǒmen mǎshàng zài sòng yī fèn niú ròu fàn.
We will send a new beef rice right away.
顾客
这份鱼饭怎么办？
Zhè fèn yú fàn zěnme bàn?
What about this fish rice?
店员
您留着吃，不用再给钱。
Nín liú zhe chī, búyòng zài gěi qián.
Keep it and eat it. You do not need to pay again.
顾客
谢谢，你们人真好。
Xièxie, nǐmen rén zhēn hǎo.
Thank you. You are so kind.
店员
应该的，请等一下。
Yīnggāi de, qǐng děng yíxià.
You are welcome. Please wait a moment.